About us
Europe's
No. 1 CRM
No. 1 CRM
Conference
FutureCRM isn't just another watered-down marketing festival – it's all about substance here. You'll meet genuine peers with budget responsibilities, ready to radically push CRM and Loyalty without the usual noise.
Different
then the
then the
rest
We deliver radical relevance instead of just scale: In Hamburg, you'll experience deep CRM insights and build valuable connections with genuine leaders. Become part of a curated community that understands Loyalty and Revenue Operations as the core of their growth.
•
Curated content tracks, keynote presentations, and masterclasses
Curated content tracks, keynote presentations, and masterclasses
•
International top speakers from CRM and loyalty champions with practical keynotes
International top speakers from CRM and loyalty champions with practical keynotes
•
Premium trade show experience with innovative startups and CRM big names
Premium trade show experience with innovative startups and CRM big names
•
Invitation concept for brands and retailers ensures a sales-free environment
Invitation concept for brands and retailers ensures a sales-free environment
20th January
2027
20th January
2027
Play Studios
Hamburg
Play Studios
Hamburg
WHO
SHOULD
SHOULD
ATTEND?
CRM & Loyalty Leaders
Du lernst, wie du durch datengetriebene Präzision und emotionale Bindung den Customer Lifetime Value radikal steigerst und echte Markentreue schaffst.
CRM & Loyalty Leaders
Du lernst, wie du durch datengetriebene Präzision und emotionale Bindung den Customer Lifetime Value radikal steigerst und echte Markentreue schaffst.
E-commerce Leaders
Are you responsible for digital sales? Discover how to use CRM data to scale personalisation in your shop and optimise profitability sustainably, all while energising your approach.
E-commerce Leaders
Are you responsible for digital sales? Discover how to use CRM data to scale personalisation in your shop and optimise profitability sustainably, all while energising your approach.
Revenue Operations Leaders
When you're at the intersection of growth and processes, you'll learn how to use CRM as an operational system to break down the silos between Marketing, Sales, and Success.
Revenue Operations Leaders
When you're at the intersection of growth and processes, you'll learn how to use CRM as an operational system to break down the silos between Marketing, Sales, and Success.
RECAP
FUTURE CRM
FUTURE CRM
2026
OFTEN
ASKED
QUESTION
When and where is the FutureCRM 2027 taking place?
The event will take place on 20th January 2027 at the Play Studios in Hamburg. The venue offers a unique atmosphere for a top-notch conference experience and is conveniently connected to public transport.
How does the invite-only concept for brands work?
We place great importance on a curated community for unfiltered exchange. That's why we individually review each ticket application to ensure that participants from brands and retailers (B2C, D2C, B2B) perfectly fit into the FutureCRM circle. The following conditions apply for accepted applications: Until the end of July, participation is completely free for brands.
Who is the target audience of the conference?
What content will be offered at the event?
What does the conference's experience area offer?
Is an application required for the tickets?
When and where is the FutureCRM 2027 taking place?
The event will take place on 20th January 2027 at the Play Studios in Hamburg. The venue offers a unique atmosphere for a top-notch conference experience and is conveniently connected to public transport.
How does the invite-only concept for brands work?
We place great importance on a curated community for unfiltered exchange. That's why we individually review each ticket application to ensure that participants from brands and retailers (B2C, D2C, B2B) perfectly fit into the FutureCRM circle. The following conditions apply for accepted applications: Until the end of July, participation is completely free for brands.
Who is the target audience of the conference?
What content will be offered at the event?
What does the conference's experience area offer?
Is an application required for the tickets?
When and where is the FutureCRM 2027 taking place?
The event will take place on 20th January 2027 at the Play Studios in Hamburg. The venue offers a unique atmosphere for a top-notch conference experience and is conveniently connected to public transport.
How does the invite-only concept for brands work?
We place great importance on a curated community for unfiltered exchange. That's why we individually review each ticket application to ensure that participants from brands and retailers (B2C, D2C, B2B) perfectly fit into the FutureCRM circle. The following conditions apply for accepted applications: Until the end of July, participation is completely free for brands.
Who is the target audience of the conference?
What content will be offered at the event?
What does the conference's experience area offer?
Is an application required for the tickets?